Returns

Return rules

Each customer has the right to return the ordered item within 14 days from the date of its delivery. The item must be returned intact.

To make a complaint, please complete the form below and attach it to the package.

Return of goods form

Refund

The refund will be made within 7 days from the date of delivery of the returned goods and acceptance of their condition.

Return costs

The cost of return is the responsibility of the customer.

Shipping of returns

The returned item can be sent via any courier company. The parcel must be delivered to the address provided below.

Return address:

Selobe sp. z o. o.
Bielska 49,
43-190 Mikołów

+48 698170359

contact@prime-goods.eu